Tag Archives: customer service

Finally Improve the Customer Experience

By Rhonda Campbell   Improved customer experience could lead to improved customer sales. Own a brick and mortar store and you might employ customer service representatives to greet customers as they enter your small business. You also might have a … Continue reading

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You Don’t Care About People and Everyone Can Tell

By Rhonda Campbell There are nearly seven billion people the planet. Clearly, that’s more than enough consumers to allow you to achieve your small business goals. But what message are you sending prospective customers? Take the time to consider the … Continue reading

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Small Business Owners Give Call for Action to Close Customer Sales

Some small business owners are shy about going after customer sales. For others closing a sale is the only thought at the forefront of their mind. Both approaches can hurt product and service sales regardless of the industry or market … Continue reading

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Business Rewards Gained from Using Consistent Relationship Management Skills

By Rhonda Campbell Get ready for this. According to Softpedia there were more than 582 million websites in 2011. That’s twice the number of websites that existed in 2010. There certainly are a lot of people around the world who … Continue reading

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Find Out if You’re Making the Right Small Business Decisions

Just because you work 10 or more hours a day doesn’t mean that you’re making the right small business decisions, ones that will positively impact your bottom line. Being busy also doesn’t mean that you’re making the best use of … Continue reading

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How to Get Better Customer Service Results by Focusing Your Small Business Efforts

By Rhonda Campbell Here’s a dream. You win five Grammy Awards on the same night, win the U.S. Open, take home the prize at a Food Network bakeoff, throw the winning touchdown pass at the Super Bowl and open a … Continue reading

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