Tag Archives: customer service representative

Dealing with angry, unhappy customers

Posted on May 23, 2013 by admin

By Rhonda Campbell Angry, unhappy customers tell others about their unsatisfactory experiences with your company. Want even scarier news? Nearly 90 percent of unhappy customers don’t complain. They simply walk away. You can ill afford to ignore unhappy customers. Training, … Continue reading →

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Increase Customer Purchases by Making it Easy for Website Visitors to Buy from You

Posted on March 5, 2012 by admin

How to Make it Easy for Website Visitors to Complete Customer Purchases Believe it or not, this may happen to your website visitors more than you realize. As a creative business leader, you know where your checkout counter is, but as … Continue reading →

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